I sent it Monday and they responded today.
What did you ask?
damnit i dont wanna wait that long!haha jk jk
i asked "will my pre-sale code would allow me to buy the VIP tickets/would be available during pre-sale?
if not,how would i go about buying them?
are the VIP packages only available through ticket master and live nation?"
i know,kinda the same question as yours but i thought if i detailed it a little more and asked more directly
maybe they'd give a more direct